Snarf Rewards Frequently Asked Questions:
What new features make Snarf Rewards better than the old loyalty program?
Is the old Snarf’s Sandwiches loyalty program still active? No, the old program was replaced by the new and improved Snarf Rewards.
I was part of the old loyalty program. Can I get my points transferred to Snarf Rewards? Yes! Simply create a new Snarf Rewards account via our app or website and use the same email address you used with your old account. Once you create your account, your old points will migrate to your new account. They will be converted to our new point system (old point system - $1=10 points; new point system - $1=1 point). The value of your points will remain the same. *If after 24 hours you do not see your converted points in your new account, email marketing@eatsnarfs.com for assistance.
What can I redeem for my points?
Do reward points and special offers expire? Points will expire 365 days after you earn them if you do not redeem them. Special offers will include expiration dates.
How do I earn points?
You can earn points when you order on our app, our website or in-store.
How long does it take for my points to show up in my account after I place an order?
Typically, your points will show up in your account about 20 minutes after an order is completed.
How long does it take for the Welcome Offer ($5 off $10 if you sign up via our app) to show up in my account?
Typically, your Welcome Offer will show up in your account about 20 minutes after you create your account.
Can I redeem more than one reward or offer at a time?
No. You can only redeem one reward or offer at a time.
Do catering orders earn points?
No, catering orders do not earn points.
For assistance answering other questions, please email marketing@eatsnarfs.com.
- With Snarf Rewards, you can earn and redeem points at both Snarf’s Sandwiches and Snarfburger.
- Points can be earned any way you prefer to order from us – on our website, on our new app (iOS and Google Play), and in-store.
- You earn 25 bonus points for each friend who downloads our new app when they use your Invite Code. Your Invite Code can be found in your app by tapping “More” along the bottom of your screen. Your points will be added to your account after your friend places their first order. Your friend will earn 10 bonus points for using your Invite Code.
- Get a $5 off $10 offer when you sign up for Snarf Rewards via our new app (named “Snarf Sandwiches” in the app store).
I was part of the old loyalty program. Can I get my points transferred to Snarf Rewards? Yes! Simply create a new Snarf Rewards account via our app or website and use the same email address you used with your old account. Once you create your account, your old points will migrate to your new account. They will be converted to our new point system (old point system - $1=10 points; new point system - $1=1 point). The value of your points will remain the same. *If after 24 hours you do not see your converted points in your new account, email marketing@eatsnarfs.com for assistance.
What can I redeem for my points?
- 50 points = Free Chips or Drink at Snarf’s --OR-- Free Side or Drink at Snarfburger
- 100 points = Free 7” Regular Sandwich or Salad at Snarf’s --OR-- Free Burger at Snarfburger
- 150 points = Free 7” Specialty or Not On The Menu sandwich at Snarf’s --OR-- Two Free Burgers at Snarfburger
- 200 points = Free Meal at Snarf’s (ANY 7” sandwich, chips, & drink) --OR-- Free Meal at Snarfburger (burger, side, & drink)
- 250 points = Two Regular 7” Sandwiches w/ Two Chips at Snarf’s --OR-- Two Double Burgers w/ Two Fries at Snarfburger
Do reward points and special offers expire? Points will expire 365 days after you earn them if you do not redeem them. Special offers will include expiration dates.
How do I earn points?
You can earn points when you order on our app, our website or in-store.
- For online and app orders: Automatically earn points when you are logged in.
- For in-store orders:
- Scan your account's QR code on your app or give the cashier your phone number. Either way will associate your account with your order so that you can earn points.
- If you do not check in with your account at the register, you can earn points by scanning the bottom barcode on your receipt or entering the barcode number within 5 days of the date on your receipt. To scan or enter the barcode, go to the Rewards page on the app and tap the blue "Earn/Redeem In-Store” button.
How long does it take for my points to show up in my account after I place an order?
Typically, your points will show up in your account about 20 minutes after an order is completed.
How long does it take for the Welcome Offer ($5 off $10 if you sign up via our app) to show up in my account?
Typically, your Welcome Offer will show up in your account about 20 minutes after you create your account.
Can I redeem more than one reward or offer at a time?
No. You can only redeem one reward or offer at a time.
Do catering orders earn points?
No, catering orders do not earn points.
For assistance answering other questions, please email marketing@eatsnarfs.com.